Voyages variously commence (or alternatively end) at Inverness, Oban or Kyle of Lochalsh, with embarkation at 16:00 and disembarkation is after breakfast.
Courtesy Transfer Service
A courtesy transfer service is provided at pre-determined times from and to Inverness Airport and Inverness Bus Station (to and from the vessel) for all voyages.
Pick-up times at Inverness
(Full details will be sent with joining instructions at approximately four weeks prior to sailing).
|Voyages commencing in Inverness||13:00/15:30|
|Voyages commencing in Oban||13:00/14:30|
|Voyages commencing in Kyle of Lochalsh||13:00/14:30|
|Voyages ending in Inverness||09:30/10:15|
|Voyages ending in Oban||12:30/13:15|
|Voyages ending in Kyle of Lochalsh||10:30/11:15|
Limited Car parking Options
Inverness – in Town – Rose Street – parking is available at The Old Town Rose Street Multi Storey Car Park (by the Bus Station). Sat Nav Postcode: IV1 1NQ. Please enquire for further details and current charges.
Inverness – Muirtown Basin – subject to request and availability on the day. Please enquire for more specific information.
Access: Access to the vessel whilst on the Caledonian Canal is via a lowered stepped gangway, and a ramp gangway whilst out at sea. Internally there are three stairways each of 11 steps that inter-connect each deck level – all have a handrail. There is no lift onboard and therefore, unfortunately, the Ship is not suitable for guests with severe mobility impairment. Guests with limited mobility can be accommodated provided they are accompanied by an assisting companion. Collapsible wheelchairs can be stowed in reception (providing advance notice is given) – but whilst they cannot be used anywhere onboard they can be used on any excursions.
Air Conditioning/Heating: The ‘Lord of the Glens’ is both air-conditioned and heated as and when appropriate throughout the voyage. State Cabins have individual controls to regulate the temperature.
Children: Children under the age of 11 years are generally discouraged.
Communication: Mobile phones are in range for most of the voyage(s), but please note some blind spots do exist, particularly in the remote lochs and islands. A complimentary Email/Internet/printing facility has been made available (in the Reception). Given that the signal is obtained via mobile telephony, it is necessarily subject to signal variation. Recently we have installed an experimental WiFi system, for which there is a moderate charge. The charge is made principally to restrict downloads, since the system itself works off mobile technology. Again there will be blind spots.
Daily Programme: The following day’s daily ‘activity programme’ - comprising the intended navigation to be undertaken, any excursion activities, timings as well as other pertinent and interesting information - is posted each evening on the ‘activity lectern’ in reception and a copy is also placed in each individual State Cabin.
Dietary Requests: Most of the usual dietary requests can be arranged providing prior notification is made. However, diets that require specific or particular religious observance cannot be accommodated.
Dress Code: Dress is generally smart casual, with perhaps a jacket worn for dinner. Extra efforts are normally made for the Welcome and Farewell receptions. Black Tie is not necessary.
Electrical Current: Voltage on board is 220/240 with British sockets.
Gratuities: The giving of a gratuity (or tipping) is always a matter of personal choice, and advising a guideline is always fraught. If the service received onboard has been estimated by guests as to their expectations, or hopefully exceeded them, then perhaps £7 per guest per day of voyage might well be appropriate. All such gratuities are pooled and distributed equally amongst the hotel crew.
Hairdryers: Hairdryers are located in the top drawer of the vanity unit/desk in each State Cabin.
Laundry: Due to restrictions on space there are no dry (or wet) cleaning facilities onboard. An iron and ironing board is available on request as is a trouser press.
Library: A small selection of games and reference books are available at the rear of the lounge/bar area.
Luggage Storage: Suitcases can be stowed in the compartments provided under the beds.
Medical Assistance: Since the ‘Lord of the Glens’ is never more than a few hours away from port, and most times within a few minutes, medical assistance can be arranged ashore.
National Trust Members: You might like to bring your National Trust card with you - members usually get longer to visit the attractions as the entry procedure is quicker and simpler and occasionally there are special membership incentives that can be taken advantage of.
Robert Louis Stevenson Restaurant: The ‘one sitting’ restaurant provides for ‘open’ seating, with the guideline meal times being – 07:00 till 09:30 for Buffet Breakfast, 12:30 Lunch and 19:30 Dinner. Times do vary on occasions according to the departure and return times of excursions, and when so varied are indicated in the ‘Daily Programme’ notes. For early risers complimentary hot beverages are available in the Bar on a self-service basis - as well as throughout the day.
Safety: At the beginning of each voyage the Master will conduct a safety briefing indicating the emergency procedures and facilities onboard. Special care should be taken not to embark or disembark the vessel whilst in the locks. Guests should note that the ‘companionway’ decks around the exterior of the vessel are principally designed for ease of access, as well as more generally for manoeuvring the vessel. Whilst berthing or navigating through the locks guests should not access these areas since they could, in certain circumstances, represent a hazard given the constant crew movements along the vessel’s length, and the stowing of fenders etc. Guests should at all times avoid those areas which specifically state for ‘Crew Only’.
Shipboard Expenses: A ‘running tab’ cashless system of payments operates onboard. A detailed account of purchases made, are available for guests to check & settle on the penultimate day of the voyage. Accounts can be settled in cash, or by Visa or MasterCard credit or debit cards. American Express or Diners are unfortunately not accepted. Bar bills for the last night of the cruise can be settled by cash payment.
Smoking: The Ship operates a non-smoking policy in all of the interior areas, including cabins. Smoking is restricted to certain exterior deck spaces only.
State Cabin Picture Windows & Portholes: For security these cannot be opened.
Satellite TV Channels/Film: The vessel is equipped to receive a limited number of satellite TV channels which are available in each State Cabin & certain public areas. The voyage navigation can be followed en-screen with ‘live’ GPS plotting technology, while the forward camera depicts the scene ahead. Most evenings at least one channel is dedicated to the showing of feature films.
Valuables: A safe deposit box is located inside the wardrobe of each cabin.