Cruise Ship Amenities & Useful Information

This useful information aims to help plan your Lord of the Glens cruise. The Joining Your Cruise page provides information on transfers and timings.

Air Conditioning/Heating: Lord of the Glens is both air-conditioned and heated as and when appropriate throughout the voyage. Cabins have individual controls to regulate the temperature.

Children: Children under the age of 11 years are generally discouraged.

Communication: Mobile phones are in range for most of the voyage(s), but please note some blind spots do exist, particularly in the remote lochs and islands. A complimentary email/Internet/printing facility is available in reception. Given that the signal is obtained via mobile telephony, it is subject to signal variation. Limited wifi is available for a small charge.

Daily Programme: The following day’s daily ‘activity programme’ – comprising the intended navigation to be undertaken, any excursion activities, timings as well as other pertinent and interesting information – is posted each evening on the activity lectern in reception and a copy is also placed in each individual cabin.

Dietary Requests: Most of the usual dietary requests can be arranged providing prior notification is made. However, diets that require specific or particular religious observance cannot be accommodated.

Dress Code: Dress is generally smart casual, with perhaps a jacket worn for dinner. Extra efforts are normally made for the welcome and farewell receptions. Black Tie is not necessary.

Electrical Current: Voltage on board is 220/240 with British sockets.

En-suite: Towels and toiletries are provided in the en-suite shower room, including shampoo, conditioner, shower gel, soap and a shower cap. There is also a socket for electric shavers and toothbrushes.

Gratuities: The giving of a gratuity (or tipping) is always a matter of personal choice, and advising a guideline is always fraught. If the service received onboard has been estimated by guests as to their expectations, or hopefully exceeded them, then perhaps £10 per guest per day might well be appropriate. All such gratuities are pooled and distributed equally amongst the hotel crew.

Hairdryers: Hairdryers are located in the top drawer of the vanity unit/desk in each cabin.

Laundry: Due to restrictions on space there are no dry (or wet) cleaning facilities on board, however, service washes may be available by private arrangement with the housekeeper. An iron and ironing board is available on request as is a trouser press.

Library: A small selection of games and reference books are available at the rear of the lounge/bar area.

Luggage Storage: Suitcases can be stowed in the compartments provided under the beds.

Medical Assistance: Since Lord of the Glens is never more than a few hours away from port, and most times within a few minutes, medical assistance can be arranged ashore.

National Trust Members: You might like to bring your National Trust card with you – members usually get longer to visit the attractions as the entry procedure is quicker and simpler and occasionally there are special membership incentives available.

Robert Louis Stevenson Restaurant: The one sitting restaurant provides for open seating, with the guideline meal times being – 08:00 till 09:30 for buffet breakfast, 12:30 lunch and 19:30 dinner. Times do vary on occasions, according to the departure and return times of excursions, and when so varied are indicated in the Daily Programme notes. For early risers, complimentary hot beverages are available in the bar on a self-service basis – as well as throughout the day.

Safety: At the beginning of each voyage, the Master will conduct a safety briefing indicating the emergency procedures and facilities on board. Special care should be taken not to embark or disembark the vessel whilst in the locks. Guests should note that the companionway decks around the exterior of the vessel are principally designed for ease of access, as well as more generally for manoeuvring the vessel. Whilst berthing or navigating through the locks guests should not access these areas since they could, in certain circumstances, represent a hazard given the constant crew movements along the vessel’s length, and the stowing of fenders etc. Guests should at all times avoid those areas which specifically state for ‘Crew Only’.

Shipboard Expenses: A running tab cashless system of payments operates on board. A detailed account of purchases made, are available for guests to check and settle on the penultimate day of the voyage. Accounts can be settled in cash, or by Visa or MasterCard credit or debit cards. American Express or Diners cards are unfortunately not accepted. Bar bills for the last night of the cruise can be settled by cash payment.

Smoking: The ship operates a non-smoking policy in all of the interior areas, including cabins. Smoking is restricted to certain exterior deck spaces only.

Satellite TV Channels/Film: The vessel is equipped to receive a limited number of satellite TV channels which are available in each cabin and certain public areas. Films can be watched on an integral DVD player within the TVs.

Valuables: A safe deposit box is located inside the wardrobe of each cabin.

Windows and Portholes: For security these cannot be opened.

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